They helped me a couple of months ago. Many of the people I know (including myself) have been "temporarily" laid off to claim government support, however, many of us will likely reach the end of CRB/CERB support eligibility before the city is open for dine-in again. It’s not refunding or transferring the value of tickets to PRESTO. As Torontonians are staying home and self-distancing, the TTC is now announcing that … I get my monthly LinkPass on my CharlieCard through charliecard.mbta.com. If you’ve purchased an annual or monthly AFL and/or NRL Live Pass through your App Store (Apple or Google) which is still active on 2 February 2021, you’ll be refunded for the time you have remaining on it. Refunds cannot be given for passes received by the T after the 5th of the month. Lend your monthly pass. The Station Attendant can check to see if the trip qualifies for a refund. You will be refunded the fare paid for the eligible delayed trip. Contact Para Transpo to provide your Presto card number by: calling us at 613-741-4390, or visiting our Customer Service Centre in the Rideau Centre. PRESTO card balance refunds over $50.00 must be done by a … You can load a YRT monthly pass onto a PRESTO card and use it for unlimited travel during a single calendar month. YRT will not provide refunds or transfer the value of tickets to PRESTO. While all other fares remain the same, the big news is that, after today, Thursday, December 31, OT is no longer selling senior tickets and paper monthly passes (except for those riding care-A-van door-to-door accessible transit vehicles). Call their 1800 number, written in the back of the card. PRESTO E-Tickets, a new convenient and touchless way to pay your transit fare, are now available for Hamilton Street Railway (HSR) and Durham Region Transit (DRT) customers. 787. The credit covers the days that a customer did not use their pass in March or April. For more information, visit the Paperless page. I accidentally bought a second presto card with a month pass. Monthly passes are non-refundable, non-transferable and cannot be converted to regular funds on the PRESTO card. For those who bought a March or April 2020 monthly pass, there will be a refund based on actual usage between March 18 and April 30. A subreddit for people to submit questions to Torontonians and about Toronto and receive constructive responses. Passes can be purchased online or in person at a … Press J to jump to the feed. We use cookies on our websites for a number of purposes, including analytics and performance, functionality and advertising. You can also buy and use a monthly pass through the YRT Pay app. Toronto is food city with a large portion of the economy consisting of restaurants and waitstaff. A processing fee of 4% of your card balance will be deducted from your refund amount. Your PRESTO card will be cancelled and your TTC Monthly Pass will be transferred to your new PRESTO card. Does anyone have experience getting a refund from presto? Published March 20 2020. However, if your card is set for a discount (Senior, Child, Youth, or Community or Access Pass), you can only lend it to someone else who qualifies. the problem is that I cannot use it towards payment of my monthly fee of 143 dollars. (Oakville Transit considers passengers from 20 to 64 years of age as “adults”.) PRESTO card balance refunds $50.00 and under can be refunded by Brampton Transit on registered cards only. ", The TTC approved the refund program in June at a cost of $13 million but Tory told CP24 that it “took a while to work out the mechanics.”, While the credits will begin to show up on some PRESTO accounts beginning today, the TTC says that it could take until the end of November to process all credits “due to the volume of eligible customers.”. The pro-rated credit is available to customers who purchased a TTC monthly pass for the months of March and April and did not travel on the TTC at all, or didn’t travel some days between March 18-31 and April 1-30. Paper monthly passes are only available for special purpose. Patrick John Gilson. A cheque or e-transfer will be sent to you approximately 4-6 weeks after we receive your Refund Form and PRESTO card. Updated March 20 2020 at 01:59 PM . Paper monthly passes must be shown to the bus driver each time you board. You can share your monthly Presto pass with someone else, who can use it when you aren’t. Customers can load a money value (e-purse) or YRT monthly pass on their PRESTO card. PRESTO continues to grow – handling $1.9 billion in transactions last year, 65 million transactions a month and had four million active customers before the pandemic. NO REFUNDS on PRESTO passes or PRESTO farecard issuance fees. … ePurse refunds under $50 can be issued at the City Centre Transit Terminal. The $6 cost to buy the card is non-refundable. Use your card to pay for a second fare . This refund will be processed by your App Store (Apple or Google) directly back to your chosen payment method. "By providing a credit, we are ensuring that some of our most loyal transit customers are fairly reimbursed,” Mayor John Tory said in a press release announcing the formal start of the program. Don’t forget, kids ages 12 and under always ride DRT for free! PRESTO is in the process of loading pro-rated credits for March and April monthly passes onto its system. PRESTO The $6 card cost is non-refundable. To get a PRESTO card refund, your card must be added to a PRESTO Account. When you tap, PRESTO will recognize a valid pass instead of charging a single fare. Immediate balance protection is coming I am a 12 month user and have received a credit on my presto card. 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Refund Value. Passes must be mailed to the return address on the envelope in which the pass arrived. YRT no longer sells paper fare media, including 10-pack tickets, monthly passes and the GTA Weekly Pass. If you have a My PRESTO Account (registered card) you can report your lost card by calling PRESTO’s Contact Centre at 1-877-378-6123 or by visiting prestocard.ca . Download the PRESTO E-Ticket app from the App Store or Google Play Store to your smartphone and follow these three easy steps: Purchase your DRT PRESTO E-Ticket from your smartphone: You can select from adult, senior and youth single ride tickets or monthly passes. This will be applied as a credit on the Presto account by August 21 where it can be used either toward the purchase of a September pass, or for pay-as-you-go rides. A “Pending Pass” is a weekly or monthly pass you have added online or through the PRESTO App that has not yet reached your card. They must be purchased in advance from Oakville Transit at 430 Wyecroft Road. Press question mark to learn the rest of the keyboard shortcuts. Once activated, the E … You need a PRESTO Card, one-ride, two-ride or day pass PRESTO Ticket, TTC ticket, token, day pass, transfer, or exact cash to pay your fare on the TTC. If you have friends or family come to visit you from out of town, you may just want to keep it with a small balance so they can easily access the TTC. But, it’s so much more than that—it’s convenience, great savings and access to unique offers and services. Toronto transit users have been demanding that the TTC issue a credit or refund for monthly passes from March and April for months now, and the transit agency is … Load your PRESTO Card Load e-purse and monthly pass. New comments cannot be posted and votes cannot be cast. It’s important to note, the pro-rated credits are only available through your PRESTO card. PRESTO does it all automatically – you just tap and go! I think the issue is OP bought two January metropasses ( edit on Presto cards) and doesn't need both. … Can I pause my pass? Golden Age Passes … The cost to buy an adult monthly pass with PRESTO jumps $5 to $115. If you loaded a pass for next month, it will be ready to use on the 1st of the month. The TTC Is Waiving Fees For Commuters Who Want To Cancel Their Annual PRESTO Passes Anyone self-distancing won't have to worry about the cancellation fees. “This is the right thing to do and I am proud the TTC has worked with PRESTO to move this forward. It’s time to get onboard with PRESTO! Yes, you can deactivate your automatic reload until 11:59 PM on the 24th of the month. The refund will see pro-rated credits issued for each day that monthly pass holders didn’t use their PRESTO cards between March 18 and the end of April. If you loaded a pass for the current month, it will be ready to use in 4 to 24 hours.