detrack customer tracking
Detrack supports both collections (pick ups) and deliveries (drop offs). About Detrack. This, combined with excellent customer support, makes Detrack our provider of choice. Unlike the majority of commercial vehicle tracking/POD applications, Detrack does not require you to fit physical tracking devices to your vehicles or to install software on your corporate servers. Track from one to hundreds or even thousands of drivers. Not to worry, choose Parcel Perform’s tracking API to meet your global needs. Track unlimited deliveries and PODs at a flat monthly fee of $20 / driver. Let our highly acclaimed concierge technical support help to make Detrack work for you. Your customers will see your company logo in the POD PDF file automatically sent to them. We are ready to grow with you. PAN Logistics highly recommend Detrack System to large or small transport companies looking to integrate drivers and customers on one system. Detrack is born out of a simple philosophy; reliability can be affordable with the smart use of technology. If you have a Detrack – Live Vehicle Tracking And Proof Of Delivery account, you may choose to sync it with your ElasticRoute account for route planning and optimization. Dan BrattManufacturers Supply Company (Mansco). Capture other fields such as weight, temperature, time, pallets, and more. Detrack is very easily implemented and its interface is very intuitive. And if you encounter any difficulties at any stage, please don’t hesitate to get in touch with us so we can help you. We are ready to grow with you. Thank you for producing such a fantastic product, and I look forward to seeing your business develop. And if you have a partnership or a business opportunity you would like to explore with us, please feel free to say hi too! Chua Teng ThiamProactive Professional Services Pte Ltd. Start tracking with any iPhone or Android phone. 2 Reviews. options, making it easy for your staff and customers to stay safe in today’s challenging environment. – You can create user-defined reports for any date period you desire, exporting the relevant data to Excel, PDF files or any application that accepts comma separated values. Dispatch jobs in real-time directly to your drivers’ smartphones via the cloud. So the first week of using your software I couldn’t be more happy and relieved. – Customer enquiries can be answered quickly and efficiently, with historical data that can be filtered or searched according to your preferences. Courier Tracking Status is one of the fastest, safe and secure tracking tool which helps you to track your courier using the online tracking system powered by Detrack.With this tracking system, you can track the current status of the consignment /parcel without visiting the courier location or calling customer service center.This system is last updated on Friday 1st of January 2021. Security. We will be happy to answer any questions you may have and to help you get everything set up so your business can power on and keep serving your customers effectively and efficiently. We even have the option for our client’s to integrate our system via their Shopify and many other platforms, for an easy to use system to monitor their deliveries in real-time. Multi-carrier API & webhooks for shipment / package / parcel tracking, delivery notifications, and get order updates and statuses. Explore Zapier by job role. It’s a major upgrade over what we had previously. The best point of delivery app. Keep up-to-date on our always evolving product features and technology.Email address: Track your vehicle’s current location, speed and distance anytime, anywhere. Capture important milestones such as arrived at / heading to delivery locations. 61 Kaki Bukit Ave 1, #04-34 Shun Li Industrial Park, Singapore 417943. The setup is split into: Detrack Detrack Field Setup Detrack API Key ElasticRoute Entering Detrack API Key Field Setup Vehicles Job Status Groups How To Set […] Collect cash from recipients for COD terms and enforce entering of amount collected. , we offer free downloads on iOS and Android, and you can add your first driver completely free of charge. So far I am very happy with the app and the service. Capture multiple photo proof of arrival, setup, damaged items, and more. Proof of delivery documents recorded at our remote locations that used to be non-accessible can now be retrieved easily at all our locations using the same software. When your customers use Tap To Track custom tracking link, they will be able to see the visuals of the driver icon moving live on the map towards their delivery address as well as the dynamic ETA; starting from when the drivers are heading to their address. Detrack has not only allowed us to better manage our delivery operations, it has also enabled us to delight our customers with real-time delivery notifications. It’s easy to use and takes very little real estate on your device. From smart sorting of deliveries to capturing POD, Detrack does it all in one simple app. Customer stories. View and manage items for each job. Get real-time email / SMS updates on your delivery — for you and your customers. Your drivers can grab open jobs from the marketplace, with date and job offer. Track-POD Delivery Software for your last mile, log and tracking. We also offer a choice of three. Our Tracking Widget lets your customers track their deliveries on your website. Data is accurately captured even without an internet connection – will upload as soon as a connection is available The steps below will give you a better understanding of how Tap To Track works and will also guide you along the essential one-time settings that are required before your customers can use Tap To Track … Including filing the paperwork of signed copies from the previous day’s deliveries went from 20-25 minutes to under 2 minutes with a couple emails. To make it easy for you to try our vehicle tracking and proof of delivery application, we offer free downloads on iOS and Android, and you can add your first driver completely free of charge. Detrack is a cloud-based real-time delivery tracking and electronic proof of delivery (e-POD) solution which digitalizes the last mile deliveries and is easy to use for drivers, customers, and back-office staff. Our support team are an easy-going bunch, and they pride themselves in being easy to communicate with. Transfer jobs amongst your drivers, without the need for admin intervention. The Tap To Track function adds another layer of customer satisfaction through its provision of Uber-like visibility via customers’ mobile gadgets. All you need is just an iPhone / Android phone and a basic data plan to get started. The location information for each vehicle should be accurate to within 50 metres, often 10-20 metres. We use cookies to ensure that we give you the best experience on our website. Utilising the GPS chips that are present in all modern smartphones, our app is able to provide accurate, information for all your drivers, enabling you to manage your fleet more efficiently and give your customers access to real-time information on the status of their orders. If you continue to use this site we will assume that you are happy with it. When your customers use Tap To Track custom tracking link, they will be able to see the visuals of the driver icon moving live on the map towards their delivery address as well as the dynamic ETA; starting from when the drivers are heading to their address. Detrack Tracking. Working really well for us and enjoying the benefits. As Detrack is designed to be user-friendly, we are glad to hear you find it easy to track your drivers' location and delivery status. N/A. Totally amazing app. The Tap To Track function adds another layer of customer satisfaction through its provision of Uber-like visibility via customers’ mobile gadgets. From our base in Singapore, we serve clients across the globe, providing companies of all sizes with a powerful, fully-featured delivery tracking system that can be installed on any iOS or Android smartphone. Groups can be created, making it easy to assign different categories of deliveries to different groups of users. Simply tap a button to call the recipient should the driver requires help / confirmation. Go to your orders a, click the order that is shipped by Detrack, see its details and you will either find the Detrack tracking number or a link/button that allows you to track trace Detrack package. Being able to send photo PODs to our clients upon the completion of our setups (the brides are usually not around at that time) has greatly boosted the trust and satisfaction our clients have towards our service. We even have the option for our client’s to integrate our system via their Shopify and many. We utilise technology as much as we can in our business to keep our overheads and prices as low as possible. They are also always at hand to provide prompt responses to any issues our users are facing. Simply sign once to submit POD for all deliveries sent to the same recipient. And be instantly notified when an order is Delivered. The tool is capable of tracking couriers from more than 450 companies and we're regularly working on increasing our database! is being used by companies large and small in countries all around the world, all of which are enjoying the. Data is accurately captured even without an internet connection – will upload as soon as a connection is available What’s more you can tap a button to launch voice-guided navigation to the delivery address or call the recipient when you reach, all from within the app. User friendly app with big colored buttons that lets your driver simply tap to deliver. Why Detrack is the best delivery solution for your company? The team at Detrack is extremely helpful. The Tap To Track function adds another layer of customer satisfaction through its provision of Uber-like visibility via customers’ mobile gadgets. AI-Enabled Last Mile Delivery Market Segmentation by Type [Hardware (Autonomous Delivery Robots, Computing Systems, and Others), Software, and Services {Transportation Planning, Predictive Analysis (Vehicle Tracking, Proof of Delivery, and Others), and Others}]; by Business Model (On-Demand Delivery and Others); and by End-User Industry (E-Commerce, Logistics, Healthcare, Travel & … Bevan AgardMinistry of Finance, Trinidad & Tobago. Also the Detrack service team have always been extremely helpful with any queries or requests that we have had, and have always had a solution back to us almost immediately which is an excellent service. Drag and drop jobs to sort and the changes will be reflected on the driver’s smartphone. Your prompt responses to our queries and questions is much appreciated. 233. If you continue to use this site we will assume that you are happy with it. Export your PODs to CSV / Excel / PDF file formats for any date range for reporting. I just wanted to take a moment to say what a fantastic product you have. If you don’t have time to check them out right now, below is a summary of those we feel will be of most interest to you and your organisation. If you have any questions, please see our FAQs or feel free to call us for more information. Did you ever wonder where is the shipping truck now when you track a tracking number online? Using our delivery software web dashboard you can track your drivers and deliveries, allocate new jobs with ease as Track-POD offers a map-based scheduling tool featuring a drag-and-drop option. I managed to get Detrack working in no time. All the functionality is handled online and accurate tracking is achieved through the utilisation of the location information provided by each driver’s smartphone. We got a very pleasant surprise today, the Finnish app is great. Select from your own list of non-delivery reasons and item rejection reasons. Ker Mei LinKerry Distribution (Singapore) Pte Ltd. Detrack has solved our problems very efficiently and put us ahead of our competition in terms of customer service.At such an affordable price, it is a must-have for all businesses that deal with deliveries. Shipped via Different Courier? We are always excited to hear your feedback, comments, and suggestions. Start tracking with any iPhone or Android phone. I have an absolutely good experience using it. Track-POD is the easiest way to manage last mile deliveries and collections. 0 Reviews. Again thank you for the amazing service and customer support. Your software is fantastic and I’m loving it as a new user. No expensive hardware needed. Receive real-time updates with push notifications on Android & iOS. Since June 2019, our powerful and user-friendly app is translated into 26 languages, with active users in over 45 countries. Detrack has a host of vehicle tracking, administrative and. N/A. Whether you only deliver to local customers or you frequently send drivers hundreds of miles to complete a delivery, our app will make it easy for you to see where each vehicle is at any given moment in time and to ensure that every parcel arrives safely at its intended destination. Import your existing CSV / Excel delivery manifest file into Detrack. No matter who is using it be the Manager creating the collections and deliveries, the driver making the deliveries, or the client receiving the goods, they all agree that the interface is extremely easy to use. Cedric P. ArnouldMonsieur Touton Selection Ltd. Track and receive real-time updates of your delivery and fleet status on the go! – Detrack enables you to track the precise location of every vehicle in your fleet, without the need to fit expensive tracking devices. And for us, Detrack seems to be one of the best solutions for B2C deliveries. or feel free to call us for more information. Download our free Detrack app from App Store or Google Play, add your driver to your dashboard, and start tracking your deliveries right away. 61 Kaki Bukit Ave 1, #04-34 Shun Li Industrial Park, Singapore 417943. All you need to do is download the app from your smartphone, install it, add a driver and delivery information, and you’re ready to go. Looking forward to integrating this into our workflow as soon as possible. Navigate to delivery addresses using Google Maps, Apple Maps, Waze & Sygic (Truck). Leigh HoganHarvey Norman, Commercial Division. This is a game changer especially for SME’s in the last mile transportation industry. Easily track your Detrack parcels here! Our Detrack app has been specially designed to be easy to use even for non tech-savvy drivers. Add your regular customers as contacts and easily retrieve them when adding jobs. Track unlimited deliveries and PODs at a flat monthly fee starting from only $20 / driver. http://www.detrack.com/. ... Detrack is a live delivery tracking system that offers a robust Proof of Delivery system to last-mile couriers and logistics. Minimal interaction is required between your driver and the app, and submitting a POD is as easy as tapping on a few big color-coded buttons. The Detrack Team. Especial thanks to Dason, Daniel, Joshua and Terence for their tip-top responsiveness to our queries and concerns. Works even in areas with poor or no 3G / 4G / mobile data connection. +65 6844 0509. Apps that work with Zapier. – With our live map feature, you can see the position of your entire delivery fleet at a glance. Get real-time email updates on your delivery — for you and your customers. 1,053. – Customers without a smartphone can use your website to monitor the status of their deliveries in real time. Detrack express tracking, trackingmore provides real time Detrack international waybill tracking via tracking number and DHL express tracking API. I mean knowing the shipping status is … Your data security is our topmost priority. Change original item quantity to reflect actual quantity delivered or collected. From day one, Detrack has prided itself as a progressive company that has always adopted employment practices that create... read more, As a company, Detrack have always placed great emphasis on workplace safety and health as the well-being of our... read more, Detrack have been working tirelessly to ensure the company is compliant with important data protection policies like GDPR, PDPA,... read more, When Singapore Red Cross approached us to help out with their Project R.I.C.E.+ for 2020, we were more than... read more. Scan barcodes to search for any job or item, or capture serial numbers from printed labels. Keep up-to-date on our always evolving product features and technology.Email address: Receive real-time POD with signature and photos the moment a job is completed.